Certified Scrum Master® (CSM) (Virtual)

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Certified Scrum Master® (CSM) (Virtual)

March 8 @ 9:00 am - March 10 @ 2:00 pm CST

Instructor led virtual classroom event.

Just like our in-person classes, NO-POWERPOINT! Join us for this instructor led training to learn how to succeed in a digital world. You will not only learn about Agile and Scrum, but you also get to experience best practices for remote collaboration. Our virtual classroom is designed for group interactions, and supports different adult learning styles. Most importantly,  you will not be lectured to by a talking head on a video conference call.
Learning happens in a fun environment, where participants collaborate with each other. We love it when our participants experience that a-ha! moment and we want to be there when that happens. As practitioners we practice the art of being agile in the real world. We want you to benefit from that experience too. We believe that every learner has a unique perspective and we want to respect your viewpoint, therefore we do not believe in installing rote content. You will not be forced to learn from videos. How agile is that?

We believe in changing mindsets. We take pride in our world-class learning experiences. By joining your co-learners in this class you can benefit from their experience as well. This training is a 100% digital, interactive learning experience. You will be provided with a soft copy of your course workbook, and will have access to copies of all learning materials used in the virtual classroom.

Evolve Agility’s CSM Course is a two day immersive learning experience that enables participants to make a difference in the real world of work.

Learning by doing

NO POWERPOINT! – Hands on, interactive, and fun!

Scrum is easy to understand, but difficult to master. Therefore, we don’t use dry lectures. Learning new skills requires experiential environment where you can practice your newly acquired skills. More importantly learning happens when you are having fun!

This course is based on techniques from Accelerated Learning and in particular principles and concepts from Training from The Back of the Room. Our participants experience Scrum concepts and principles through case-studies, games, simulations, group discussions, and role-playing exercises.

Know-Why, Know-What, Know-How:

Your instructors are practitioner, and therefore able to go beyond canned responses. Because we encourage constructive dialogue you gain deeper appreciation about the why? of agile, and scrum values and principles.

You need practical grasp on agile practices to be effective in your world of work. Therefore we engage in fun, interactive role playing simulations. As a result you are better prepared to handle even the most challenging situations in your real world of work. In contrast to “test takers” you have much deeper  understanding to help your organization be agile, not just do agile.


After your registration and 2 days before training you will also receive an email from the trainer outlining learning expectations.

How can I contact the organizer with any questions?

Please email

What’s the refund policy?

Cancellations more than 2 weeks before the course date receive a full refund. Cancellations within 2 weeks of the course date receive a 70% refund.

Is my registration fee or ticket transferable?
  • Yes, you can always transfer to a different date for the same course at no extra charge.
  • You can also transfer your registration to another attendee for no change fee.
  • Cancellation on transferred tickets receive 70% refund.

Additional information for in-person (hosted) training courses

Two (2) days before training you will receive a pre-course email re-confirming venue details, catering and parking options.

Do I have to bring my printed ticket to the event?

No, electronic copy is fine.

Is lunch provided?

Lunch, snacks, coffee, and drinks are provided for all days.

Is parking provided?



Course Objectives:

Lean, and Agile foundations

  • Why Agile?
  • Iterative and Incremental
  • How does Agile differ from traditional approaches to product development?
  • What can lean thinking offer to improve our organizations?

Scrum in Detail

  • Empirical process control: Transparency, Inspect, Adapt
  • Scrum Framework: Values, principles, theory, anti-patterns and spirit of scrum examined in detail.
  • Scrum Roles and Responsibilities: ScrumMaster, Product Owner, Development Team
  • Scrum Events and Artifacts: Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Backlog refinement, Product Backlog, Sprint Backlog, Definition of Done, Potentially shippable product increment

Servant Leadership

  • Why is it important for ScrumMaster?
  • How to be in service to your Development team, Product Owner and Organization?
  • Case-studies and role-playing scenarios to discover your personal strategy to positively influence organizational dysfunctions.

Agile Facilitation and Coaching

  • Facilitating Scrum team events: learn techniques commonly used by effective ScrumMasters.
  • Coaching scenarios to learn appropriate stance for ScrumMaster in real world situations

Good Scrum Practices

  • User Stories, Epics, Features.
  • Techniques to split product backlog items.
  • Relative Size Estimating.
  • Burn-down charts and burn-up charts

Leadership through influence

  • Strategies to manage common ScrumMaster challenges
  • How to avoid common pitfalls to Scrum adoption by team members

With successful course completion, you will be eligible to become a Certified ScrumMaster® by passing the online test on ScrumAlliance website.


  • “Group engagement and breakouts, even though we had to go virtual due to COVID- 19. Well thought out approach to a virtual class presentation and engagement. I was impressed with the ability to bring a remote class into such an engaging state between different people across such great distances. I would definitely sign up for another virtual class.”
    Leon Weiss -
  • “It was all positive.  Great training session – and excellent trainer.  Any questions were answered, not with a canned generic but with thoughtful reasoning that made it even clearer. ”
    Jerry-holden -
  • “Trainer did a great job integrating his expertise, experience, and real world literature / references. Dhaval did an amazing job bringing humor into the classroom and making the discussion tangible to the work we do.”
    Arlyne Aranda Clark -
  • “The exercises in the class helped me understand the scrum framework very easily.  Dhaval Panchal is a great instructor; he is very experienced and guided us through the process and explained the concepts extremely well. I truly appreciated his teaching style and how he was able to make the subject interesting and hands on. Would definitely recommend him.”
    Tija Bushnaq -
  • “I liked how interactive the session was and that we went through 3 iterations. The pictures and drawings supported  my learning modality.I liked how Dhaval showed us the agile way in his own example by adjusting his teaching technique mid-course to include more examples. I also liked how specific Dhaval was in answering questions, even if they were answered, “Yes and no.” With these types of questions, he gave us where the circumstances made sense, where they might, and if it was out of scope.”
    Jennifer Hunt -
  • Dhaval’s artwork was memorable – much more than the typical slideware.
    Jeff Hanson -



    March 8 @ 9:00 am CST
    March 10 @ 2:00 pm CST
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    Virtual Online
    United States


    Evolve Agility Inc.

    Accelerate Advantage