The elephant in the Room
“The most important thing in communication is hearing what isn’t said.” – Peter Drucker
Expressing your authentic voice and saying what is trying to come out is a satisfying human experience.
Leaders put in the effort to create an organizational climate where the conversations that might not otherwise happen, get drawn out and freely discussed.
They listen to non-verbals that speak louder than words. Leaders connect deeply with the situation as a whole; they:
- Develop empathy by suspending their personal biases and actively seeking to feel what it is like to walk in your shoes
- Can effortlessly tune into the flow of emotions, energy, and actions but not get carried away
- Care for the persons and not just their contributions.
- Actively encourage diversity in viewpoints by creating space for you to contribute
Leadership communicates through actions.
How do you lead when the elephant in the room is not talked about?